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Qatar Airways is pleased to soon become the first global airline to offer passengers 100 percent Zero-Touch technology for its award-winning Oryx One in-flight entertainment system across the A350 fleet as part of the airline’s latest COVID-19 safety measures.

The Zero-Touch technology, introduced in partnership with the Thales AVANT IFE system, will enable A350 passengers to pair their personal electronic devices (PEDs) with their seat-back IFE screen by connecting to ‘Oryxcomms’ Wi-Fi and simply scanning a QR code displayed on the screen. They can then use their PEDs to navigate and enjoy more than 4,000 options on offer through the airline’s award-winning Oryx One in-flight entertainment system, limiting the frequency of on board surface contact and providing greater peace of mind throughout the duration of their journey.

Qatar Airways Become The First Global Airline 100% Zero-Touch Technology




Qatar Airways is also set to become the first airline in Europe and the Middle East and North Africa region to offer passengers in Business and Economy the option to pair their personal Bluetooth headphones with the on-board seatback IFE system in all cabins on the Boeing 787-9 fleet.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “As an industry leader in the fight against COVID-19 and the first global airline to recently achieve a 5-Star rating in the coveted Skytrax Airline Safety Rating, Qatar Airways is committed to ensuring the highest standards of safety and hygiene on board its aircraft at all times.

“The introduction of the state-of-the-art Zero-Touch technology, and enabling passengers to use their personal Bluetooth headset on board is an important step in taking our already rigorous and stringent COVID-19 precautions to another level, limiting passenger surface contact and preventing any possible spread of infection on board.

“We hope it provides yet further assurance of the safety of air travel, as well as offering passengers on board increased confidence that they are enjoying the most consistently advanced customer experience available in the sky.”

Qatar Airways recently became the first global airline in the world to achieve the prestigious 5-Star COVID-19 Airline Safety Rating by international air transport rating organisation, Skytrax. This follows HIA’s recent success as the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating. These recognitions provides assurance to passengers across the world that airline health and safety standards are subject to the highest possible standards of professional, independent scrutiny and assessment. For full details of all the measures that have been implemented onboard and in HIA, please visit qatarairways.com/safety.

The national carrier of the State of Qatar continues to rebuild its network, which currently stands at over 130 destinations. With more frequencies being added to key hubs, Qatar Airways offers unrivalled connectivity to passengers, making it easy for them to change their travel dates or destination if they need to.

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’, and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. The Qsuite seat layout is a 1-2-1 configuration, providing passengers with the most spacious, fully private, comfortable and social distanced Business Class product in the sky. Qsuite is available on flights to more than 45 destinations including Johannesburg, Kuala Lumpur, London and Singapore. It is the only airline to have been awarded the coveted ‘Skytrax Airline of the Year’ title, which is recognised as the pinnacle of excellence in the airline industry, five times.

Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service. 

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Safe flight with one of the most experienced airlines in the world, Qatar Airways. As one of the largest and most experienced global airlines during the COVID-19 crisis, you still can trust Qatar Airways to take you on their flights safely. Especially with new proposed procedure before traveling with Qatar Airways.

Proposed Procedure Before Traveling With Qatar Airways




Qatar Airways always ensures that their safety measures and hygiene practices meet the highest standards with new procedures implemented throughout their passenger journeys, from check-in to arrival at your destination.

To help you remember Qatar Airway's new procedures, download the facts of their safety measures here.

Qatar Airways Proposed Procedure Update

1. Check in online

Check in online to reduce airport interactions. Download your boarding pass to your phone via the Qatar Airways app or print your boarding pass at home.


2. Registered luggage only

Check the luggage requirements at your destination, as handbags may not be acceptable. To reduce contact at the airport, print your Q-Tag luggage tag at home.


3. Wear a face mask

Qatar Airways now require all passengers * to wear face masks all the time, all the way. To keep you comfortable, we recommend bringing your own from home. See excluded passengers below.

4. Arrive at the departure hall at least three hours before your flight

There may be a delay at the airport due to additional check-in procedures. Make sure you have plenty of time to check in safely and head to your gate.


5. Social Imprisonment

Make sure you keep a distance of 1.5 meters from other passengers at all times, especially during the check-in and boarding process.


6. The process of boarding a plane

We have modified the boarding process to limit the relationship between passengers and our staff. Note the need to board a plane at your entrance.

Source:  Qatar Airways

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